Inspect on delivery: Check your order upon arrival.
Not the right fit? You may return the entire order directly to the courier.
No partial returns: Orders must be accepted or declined in full.
Refunds: Issued within 7–10 days after the returned item is collected and inspected.
Returns & exchanges: Processed within 3–7 business days.
Thank you for your understanding and for choosing Cheiva.
WHEN WILL MY ORDER ARRIVE?
Your order, on its way to you.
Orders typically arrive within 2–7 working days,
excluding Fridays and official holidays.
Every order is carefully prepared before dispatch.
Please allow additional time during holidays, launches, or periods of high demand.
Thank you for your patience.
We appreciate you choosing Cheiva.
Refunds: Issued within 7–10 days after the returned item is collected and inspected.
Returns & exchanges: Processed within 3–7 business days.
Thank you for your understanding and for choosing Cheiva.
Need to get in touch?
For inquiries, order support, collaborations, or anything Cheiva-related,
reach us through Instagram or :
support@cheivaeg.com
We’re here when you need us.